Smoking
17 is a non smoking establishment. Guests are therefore requested to refrain within the house. An additional charge of one nights stay will be made automatically for the extra room cleaning necessary if this rule is broken.

Car Parking
We have a private car park at the rear of the hotel accessed from Willowgate, where you can park throughout your stay. Guests arriving before check in or wishing to leave their car on day of departure are welcome to use the facility.

Food 
Pate and cheese ploughmans can be pre-ordered for late arrival and are available throughout your stay with appropriate notice.

Gift Vouchers
Gift Vouchers are available in multiples of £10.00 or for the full cost of a stay

Surprises
Locally hand made Belgium chocolates, a bouquet of flowers, a chilled bottle of champagne, a bowl of strawberries with dipping chocolate, a bottle of wine or a basket of fruit can be arranged in advance for a special surprise.  For a bigger surprise why not organise a vintage car for the weekend, rally driving in the forest or some relaxing massages and treatments.

Arrival and Departure
Check in from 4.30pm daily, or at other times by arrangement.  It would be appreciated if you could let us know if you are arriving after 6.30 p.m. Guests arriving early can park in our car park at the rear of Burgate on Willowgate.

Departure – Guests are requested to vacate their rooms by 11.00 a.m. on day of departure. Luggage can be stored by arrangement.

Reservation Policy
Reservations can be guaranteed by credit or debit card-no amount is normally charged until check out.  We ask for a non refundable deposit of the first night's stay for reservations guaranteed by cheque, cheques should be made payable to Five Rise Enterprises Limited.

Cancellation Policy
Reservations cancelled within five working days of arrival will be charged the full amount, unless the room is re let, cancellation within 14 days of arrival 75% will be charged and if cancellation is within 28 days of arrival 50% will be charged.  A non refundable administration charge of £25.00 is included in all reservations and cancellations.

Company Details
Parent company – Five Rise Enterprises ltd, Registered Office – Bridge End House, Park Mount Avenue, Baildon, Bradford BD17 6OS Company Registration No 4490926